1. Please remember that choosing size according to your feet length , Shoes marked the shoe size is not standard US size or EU size
2.We usually choose the size according to the foot length.All the size is just for your reference,0.5-1cm error will be accepted
Please pay attention!！We refuse to disputes because of measurement error!Please correct choose the size you need!!!!!!
All orders are entitles for FREE shipping without minimum purchase.
Handling time 1-3 business days. Estimated delivery between 7-20 business days for USA customers.
For UK customers, average shipping time is 5-10 days
For Australia customers, average shipping time is 7-10 days
For Canadian customers, average shipping time is 10-15 days due to recent warehouse overcapacity within Canada.
For European customers, average shipping time is 7-10 days.
1. Order processing and delivery time
The processing time for most orders is 1-3 handling days. Products placed on weekends and holidays will be processed on the working day of the next week.
Generally speaking, our delivery time is 7-20 (working days). It is not ruled out that some special circumstances, such as customs, customs, wars, logistics company services, COVID-19, etc., will delay your receipt of goods. Please understand, don't panic, you can always contact us if you have any questions.
2. Regarding the payment of return fees
In any case, for whatever reason, you will be responsible for paying your own transportation costs for the returned items, and the transportation costs are non-refundable, please note.
4. Will I receive a tracking number?
Once you order the confirmation email, the email will be quickly sent to your inbox, and when your package travels, you will receive a tracking email to ensure that you always have the latest information. You can track your order buy goinghere.
5. How can I pay?
We provide a safe way to shop and accept payment via credit card, and debit card. Therefore, you can choose the one that suits you best.
Standard Shipping Times:
US and Canada: 7- 20 days*
Australia and New Zealand: 7 - 19 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 30 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list:Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe. Thank you.